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Address Informations

İstasyon Mahallesi Efe Sadık Caddesi No: 4 İç Kapı No: 2 Kartepe - Kocaeli

Phone : +90 262 325 92 22 Domain Registration: [email protected] Technical Support: [email protected] Accounting: [email protected] Document: [email protected] - [email protected]

Atak Domain Bilgi Teknolojileri Anonim Şirketi

Apiname LTD

Reporting Abuse, Illegal Activities & Complaints

Atak Domain is committed to the advancement and expansion of the Internet by thoroughly investigating complaints concerning abuse and illegal activities involving its customers. The process for reporting security and abuse issues is straightforward, and all submitted complaints are addressed within a reasonable timeframe.

Click for abuse policy

1. HOW TO FILE A COMPLAINT OR REPORT ABUSE

Please provide your name, address, telephone, email, and description of the issue, including the domain name(s) to the respective contact below:

COMPLAINTS AND SUGGESTIONS

Email: [email protected]
Tel: +90 262 325 92 22
Mail: Customer Care Department

ABUSE REPORT

Email: [email protected]
Email: [email protected]
Tel: +90 262 325 92 22
Mail: Customer Care Department

Authorities - Law enforcement, consumer protection, quasi-governmental or other similar authorities These reports must also include organization name, the phone number to the organization’s head or regional office, address of the organization, and the jurisdiction of the organization in order to verify the validity of the organizations` authority

2. REPORT PROCESSING

All reported complaints and abuses will be acknowledged through email by our support staff within two (2) business days. And the goal is to resolve any single complaint or abuse within ten (10) business days. If more time is required to resolve an issue, our support staff will inform you of the expected time-frame for a resolution.

Authorities reporting abuse must first have their provided credentials verified. And upon successful verification, a response will be made to the authorities by the most appropriate individual the support team. Resolution of reported abuse by the authorities will depend on the scope and complexity of the investigation required.

3. REOPENING OR APPEALING RESPONSES

Responses to reported complaints and abuses that are resolved in a satisfactory manner will be closed within 48 hours of a non-response from the complainant. If the response is not satisfactory, simply respond with additional information or detail that will allow for further investigation of the issue.